21:41 We are aware of hardware issues affecting customers on the ultramagnus server. We are urgently working to fix this.
21:49 We have a technician on the ground working to resolve this problem. The server is currently on the workbench.
22:07 This server is now back online. We are continuing to monitor the hardware. We apologise for any inconvenience caused.
07:15 We are aware of connectivity issues affecting customers on the ultramagnus server. We are urgently working to fix this.
07:27 This issue has now been resolved. We apologise for any inconvenience caused.
Maintenance Notice - Dublin Datacentre
We will be carrying out an upgrade on one of our network firewalls. Connectivity may be lost to some of our shared and reseller hosting network, lasting no more than a few minutes.
Maintenance Window : 09/10/2008 from 17:10 to 17:20.
Reason: Firewall upgrade. Reboot required.
If you have any questions about this please let us know.
This is a notice to customers with websites on our supertuxy server that on Friday 26th September 2008 at 19:00 IST (8pm GMT) our technicians will take the server offline to install additional storage. Customers on other servers will not be affected.
The upgrade should take 10 to 20 minutes maximum and will result in improved server performance.
UPDATE: The upgrade was completed successfully. The server is back online.
This is a notice to customers with websites on our megalinux server that on Tuesday 23rd Friday 26th September 2008 at 18:00 IST (7pm GMT) our technicians will take the server offline for a memory upgrade. Customers on other servers will not be affected.
The upgrade should take 10 to 20 minutes maximum and will result in improved server performance especially during peak times.
UPDATE: Date changed to Friday 26th September 2008.
UPDATE: The upgrade was completed successfully. The server is back online and considerably faster!
08:47 We are aware of problems with some websites on the ‘ultramagnus’ server, where the websites may be giving errors. We are working to fix this urgently.
09:36 Most websites should now be working again. There are still 10-20 websites with problems that we are working to fix.
10:21 This issue is now resolved. All websites should now be fixed. We apologise for any inconvenience caused.
21:11 We are aware of problems affecting two of our shared hosting servers at our Dublin datacenter. We are urgently investigating.
21:15 The two servers affected are supertuxy and megalinux. All other customers are unaffected.
21:27 We have found that a Remote Reboot Switch connected to both servers has failed. We are now working to replace the switch and get both servers back online.
21:39 This issue has now been resolved. We apologise for any inconvenience caused.
Maintenance Notice - Dublin Datacentre
We will be taking down our main Cisco router tonight for roughly 5 minutes to do an upgrade.
Maintenance Window : 08/02/2008 from 00:20 to 00:25.
Reason: We are adding an extra fast Ethernet port for Inex traffic.
If you have any questions about this please let us know.
14:07 We are aware of connectivity issues affecting customers on the ultramagnus server. We are urgently working to fix this.
14:39 This issue has now been resolved. We apologise for any inconvenience caused.
15:43 A small number of websites on the supertuxy server may currently be generating CGI error messages or failing to load. We are aware of the problem and we are working urgently to fix it.
15:54 This problem is now resolved.
