Spiral Hosting

We’re delighted to announce that Spiral Hosting now provide a UK freephone number for all sales and billing enquiries.

Most enquiries can be solved quickly by emailing us, but we are available on the phone should you need us.

The number is 0800 221 8949

Office hours are 8am – 6pm.

Outside these hours please use our 24-hour online support. Please note we are trialing the freephone number and our primary contact number for UK clients remains the same – 028 9002 5008.

Spiral Hosting has today warned customers of a domain name scam.

DomainNotice.com has been sending ‘final notice’ emails to some of our customers, requesting that they send faxes to an American number for ‘search engine submission’ services. We wish to advise all customers that this is a scam. Customers are advised to disregard all communication from DomainNotice.com.

Update: We have reported the fraudsters details to their provider, who tell us they have now suspended their account.

Spiral Hosting has ranked No. 1 Web Host for Business.

For March 2009, WebMentor.ie listed our hosting package 1st when compared to another 26 Irish webhosts.

Spiral Hosting were the most competitive of them all, and with more disk space, bandwidth and email accounts than most.

Also, all our hosting packages include free domain registration and free professional website migration (when you are moving host), saving you money and hassle!

For details of our packages, please visit our Hosting page, or if you are a webdesigner/developer then take a look at our Reseller Hosting page too!

Buy One Year’s Web Hosting, Get the 2nd Year FREE! incl. Domain Registration

An absolutely amazing promotion from Spiral Hosting to celebrate St Patrick’s Day!

To take advatange of this promotion, place an order on the site as normal, choose bi-ennial (2 year) registration, and enter promotion code ‘stpatrick’ at the checkout.

Promotion ends midnight 19th March 2009. New customers only. Not including reseller hosting packages. Free domain registration is for 2 years- details here. Promotional hosting price for first billing period only, and not valid on renewals (although free domain registration will be included with renewals).

The Spiral Hosting team wish all our clients a very happy St Patrick’s Day.

St Patrick’s Day is celebrated on Tuesday 17th March. St Patrick is the patron saint of Ireland, so Tuesday is a national holiday.

On Tuesday, we will be operating with reduced staff, and our primary focus will be on customer support which is available all day via our support centre. Our sales & billing phone number will close at 1pm, and re-open on Wednesday at 10am (with hangovers).

Spiral Hosting are currently offering 15% discount on all our web hosting packages for our friends on Twitter. All our web hosting packages also include a free domain name registration.

Please add us on Twitter, and then you can use the coupon code ‘twitter’ when placing an order on our website.

* Promotion for a limited time only. Does not include reseller packages. Cannot be used in conjunction with any other promotion.

For your convenience, this is a quick guide of the many ways to make payments to Spiral Hosting.

1. Credit Cards (recommended)
   • We accept all major credit cards: Visa, Mastercard, Laser cards and also 3V top-up cards.
   • Credit Cards are processed by Realex Payments. They are Europe’s leading payment processor with clients such as Aer Lingus and Vodafone Ireland.
   • Advantage: If you wish you can keep your credit card encrypted and securely stored on our client area, we will automatically bill your renewals to save you the hassle or worry of your services expiring.
2. PayPal.com
   • PayPal allows you to pay money from your credit card, bank account or PayPal account balance.
   • Advantage: No need to register (depending on your country). Accepts American Express.
3. 2Checkout.com
   1. 2Checkout is our secondary credit card processor. For many years we used them for all credit card processing, and many customers still choose 2Checkout.
4. Bank Transfer
   1. Some clients prefer to send us BAC/IBAN transfers. If you’d like to do this, please open a support ticket so we can give you our bank account details.
   2. Also, please tell our Billing Dept when you have initiated a bank transfer, so we know to look out for your payment.
5. Mail In Payment
   1. We accept cheques in the post. Please cross cheques and make payable to Spiral Hosting Ltd. Also, include details of the account holder or invoice number! Our postal address is at the top of all invoices.
   2. If you are paying to renew hosting, please ensure payment reaches us in time. To avoid any downtime please allow plenty of time for the payment to clear. We cannot credit your account until the funds have cleared with our bank.
   3. Lastly, it sounds obvious – but our business operates in Euro!
      If you are paying in another currency please send too much money instead of too little! Any change left over will be added to your account balance for future purchases.
      Costs incurred on cashing/converting foreign currency cheques will be deducted from the final amount added to your balance.

Need to contact our Billing Dept?
We’re here to help. Please open a support ticket or email/phone us.

I travel A LOT to attend business meetings, conferences and IT exhibitions. Recent business trips have brought me to Edinburgh, Birmingham and London, and probably every county in Ireland at some point in the past 2 years.

I thought I’d have no problem naming all 32 Irish counties, but it’s not so easy!

Try it yourself, and see if you can name them all in 10 minutes:
http://www.sporcle.com/games/irelandcounties.php

English customers may also want to try naming English counties:
http://www.sporcle.com/games/englandcounties.php

I thought this was interesting…

A student at Queen’s University in Belfast has invented a radio which broadcasts tweets (short messages) from Twitter. Mark McKeague, from Donegal, has connected an old-fashioned radio up to his laptop . You can find out more on the BBC News site.

On that note… Spiral Hosting recently joined Twitter. All the blog posts from Spiral Hosting will now automatically be added to Twitter so it’s a great way to follow what we’re up to.

Twitter is a service for friends, family, and co–workers to communicate and stay connected through the exchange of quick, frequent answers to one simple question: What are you doing?

I want to take this opportunity to thank all the clients that have submitted Client Testimonials for our brand-spanking new website.

If you host with Spiral and would like to submit a testimonial, please email us at support AT spiralhosting.com and we’ll be happy to add your testimonial to the list!