Spiral joins the blogosphere
I’m delighted to launch this new blog! *fanfare*
We’ve had many suggestions that we need one, and in my opinion, blogs give us a much better voice than any other media. Many of our customers are bloggers so I’m hoping to get them involved.
So why have we created this blog?
- Innovation. If anyone has any innovative ideas to make Spiral that bit better we want to know!
- I always enjoy receiving feedback, and if customers have any criticism then I welcome that too as it gives us a chance to improve.
- Promotions. We plan on doing a lot more promotions. We’ve started it already, but it will become more apparent over the next few weeks as our website improves.
Why not offer a forum?
Most hosting companies offer a forum, including FastProvider before we recently acquired it. We decided not to offer a forum because we find that too many people used it for support, which is fair enough really, but we’d prefer if all the support questions came into one place… which I’ll talk more about shortly.