Published by Spiral Hosting on Wednesday 11th August 2010
We’re now set up to accept American Express credit cards for invoices paid in UK Pounds. The new payment method is available immediately to all customers who have a GBP (Great British Pounds) account on our Client Area. It won’t show as a payment method for other currencies.
If you’re paying an invoice in Euro or Dollars and you want to pay using American Express you can still do this through PayPal.
Posted in Sales and Billing | No Comments »
Published by Spiral Hosting on Wednesday 4th August 2010

For a limited time only, Spiral Hosting are offering new .TV domain name registrations for just €9.95 / $13.95 / £8.26 a year.
The normal price is €30 so this is a massive discount!
Why .TV?
- Personal Users – Tell your audience that you have video
- Developers – Put your customers on the cutting edge with .tv sites.
- Businesses – Host how-to videos and trainings on a .tv website.
A .tv domain means your Web address can communicate more than just where your site is – it can tell people what your site is – an entertaining destination worth visiting again and again. A Web address that ends with .tv tells your audience that a vibrant rich-media experience awaits, before they even get there! And since .tv is so distinct and memorable visitors will have no problem recalling your address when they want to come back.
To take advantage of this promotion, simply check for your domain’s availability using the search box above. Subject to our usual T&C’s. Promotional pricing for 1st year of new registrations only. Offer ends 30th September 2010.
Posted in Domain Registration, Promotions | No Comments »
Published by Spiral Hosting on Wednesday 4th August 2010
Spiral Hosting are advising webhosting clients and our resellers to ensure that their website software is up-to-date and secure. We have noticed a recent increase in malware bots scanning websites on our servers looking for vulnerabilities in website software.
Websites that use out-of-date software could have major security flaws and may be vulnerable to hacking exploits, viruses, mal-ware and data theft. One piece of out-of-date software could give a hacker access to your entire website, databases and email accounts; the hacker could change your account passwords or delete your data so it’s very important to always use the latest software releases. Don’t have a “it won’t happen to me” mentality!
There may also be compatibility issues between our web servers and out-of-date software which will result in a lot of PHP error messages appearing suddenly on your website. Preventing these problems is easy; simply ensure your website software is up-to-date and if you don’t know how to do this you should ask us for help!

Here are the latest versions of some popular software:
- WordPress 3.0.1
- Joomla 1.5.20
- phpBB 3.0.7-PL1
- Simple Machines Forum (SMF) 1.1.11
- Zen Cart 1.3.9e
- osCommerce 2.2 RC-2a
- Moodle 1.9.9
- Gallery 2 2.3.1
- Magento 1.4.1.1
- PHP-Nuke 8.0(p3.4)
Don’t use any software on your website except the latest version!
Software that has been installed through Installatron (one-click installer) can be upgraded really easily through your cPanel control panel. Clients with Reseller Hosting accounts can also over-see all software installations through the Installatron Script Installer option in their Web Host Manager.
If you have any questions about upgrading your software please ask us for help.
Posted in Internet Security, Web Hosting, Website Software | No Comments »
Published by Spiral Hosting on Thursday 29th July 2010
For your convenience, this is a quick guide of the many ways to make payments to Spiral Hosting. It has been updated to show each of the three currencies available to our global customer base.
|
Euro € |
UK Pound £ |
US Dollars $ |
| Credit Cards processed directly |
Mastercard, Visa, Visa Debit, Laser and 3V cards. |
Mastercard, Visa, Visa Debit, Solo and Amex cards. |
Sorry not yet – please choose PayPal. |
- Advantage: If you wish you can keep your credit card encrypted and securely stored on our client area, we will automatically bill your renewals to save you the hassle or worry of your services expiring.
|
| PayPal |
Mastercard, Visa, Visa Debit, Amex and 3V cards. |
Mastercard, Visa, Visa Debit/Electron and Amex cards. |
Mastercard, Visa, Amex and Discover cards. |
- Advantage: PayPal allows you to pay using your credit card, bank account or PayPal account balance. There’s no need to register (depending on your country).
|
| 2Checkout |
USD only → |
USD only → |
Mastercard, Visa, Amex, Discover, Diners Club and JCB cards. |
- 2Checkout.com is our secondary credit card processor for US Dollar payments. For many years we used them for all credit card processing and many customers still choose 2Checkout.
|
| Bank Transfers |
Ulster Bank, Dundalk, Ireland |
Ulster Bank, Belfast, N Ireland |
No |
- Some clients prefer to send us BAC/IBAN transfers. If you’d like to do this please find our bank accounts details here (login to Client Area required).
- Also, please tell our Billing Dept when you have initiated a bank transfer so we know to look out for your payment.
|
| Mail In Payment |
Send to Accounts Office in Belfast |
Send to Accounts Office in Belfast |
Send to US Bureau in Eugene, OR |
- We accept checks or cheques in the post. Please cross all cheques and make payable to Spiral Hosting Ltd. Also, include details of the account holder or invoice number! Our postal address is at the top of all invoices and on our contact page.
- If you are paying to renew hosting, please ensure payment reaches us in time. To avoid any downtime please allow plenty of time for the payment to clear. We cannot credit your account until the funds have cleared with our bank.
- Lastly, it sounds obvious – but our business operates in Euro, Pounds and Dollars!
If you are paying in any other currency please send too much money instead of too little! Any change left over will be added to your account balance for future purchases.
Costs incurred on cashing/converting foreign currency cheques will be deducted from the final amount added to your balance.
|
Need to contact our Billing Dept?
We’re here to help. Please open a support ticket or email/phone us.
Posted in Customer Support, Sales and Billing | No Comments »
Published by Spiral Hosting on Thursday 29th July 2010
The IE Domain Registry (responsible for Ireland’s .ie namespace) has reported the best performing second quarter for .ie domain registrations since records began. A total of 9,448 .ie domains were registered between April and June this year.
Registration figures for the first half of 2010 show there were 19,099 .ie domains registered in the period January to June this year, bringing the total number of .ie domains at the end of June to almost 146,000.
March and April were the strongest performing months of the year to date, with registrations totalling 3,686 and 3,262 respectively, representing increases of 2.2pc and 6.6pc on the same months in the previous year. March accounts for the highest number of registrations recorded in a single month during the past 12 months.
Register your .IE domain today with SpiralHosting.ie for only €19.45. We guarantee to offer the lowest registration price for .ie domains anywhere!*
Posted in Domain Registration | No Comments »
Published by Spiral Hosting on Monday 5th July 2010
Spiral Hosting are delighted to announce we now accept credit card payments in UK Pounds (GBP).
Customers in the UK will already be familiar with seeing the pricing on our website in Pounds and many customers have been paying in Pounds via PayPal or by cheque since our website went multi-currency last summer, but we can now process payments in Pounds directly through our bank which is a big advantage. It’s fully supported through our website ordering system and our Client Area.
If you are a UK-based customer who is currently billed in Euros and you would like to change to pay in Pounds please email our Billing Department or speak with your Account Manager so that we can make the necessary changes to your account.
Posted in Sales and Billing, Web Hosting, Website Updates | No Comments »
Published by Spiral Hosting on Sunday 4th July 2010

To celebrate the Fourth of July Spiral Hosting have reduced the price of new .US domain name registrations to half price! Grab one today for only $4.99 / €3.98 / £3.28 ! Simply use promo code “usa” at the checkout to get your 50% discount!
Why choose .US?
- Businesses use .US domain names to promote themselves as American companies, to inspire consumer confidence and to encourage consumers to “buy American.”
- .US domains enable domestic and international firms of every size and industry classification to protect their trademarks and establish their corporate identities online in the United States.
- The .US domain can raise the online profile of nonprofits, associations and charities, and can help foreign companies establish a U.S.-based online identity.
- Consumers and businesses can use a .US address for e-mail, a Web site, or both. Many desirable .US domains are still available, and .US addresses can last a lifetime, so there’s no need to change email or website addresses when switching from one Internet Service Provider to another.
Purchasers of .US domain names use them for both business and personal reasons. While most of the .US domains are registered and used in the USA (86%), .US domains are also purchased by registrants in Canada and European countries looking to establish an American presence.
To take advantage of this promotion, simply check for your domain’s availability using the search box above. Subject to our usual T&C’s. Promotional pricing for 1st year of new registrations only. Offer ends 30th September 2010.
Posted in Domain Registration, Promotions | No Comments »
Published by Spiral Hosting on Thursday 24th June 2010

The price of .com and .net domain name registration will increase on 1st July 2010.
This increase has been decided by Verisign, the operator of .com and .net domain names. It is the maximum 7% increase, much to the dismay of registration companies like Spiral Hosting!
For us, this means we will pay an extra $0.48 for .com domains and $0.42 for .net domains (pricing in US Dollars). Since our business operates in three currencies our pricing is also dependent on currency fluctuations. Three months ago in March 2010 $1 was equal to €0.73; today $1 is equal to €0.81. Hence, the currency exchange rate is not so much in our favour and margins are tight!
Unfortunately this means our selling price to you will increase for .com registrations to €8.55 (approximately $10.50 or £7.00) and .net registrations to €8.35 (approximately $10.23 or £6.83) on 1st July 2010. The new pricing will still leave Spiral Hosting as very competitive and we’ll continue to review it on a regular basis to ensure that we are passing on any possible savings and promotions to our customers.We will decrease any prices where currency fluctuations allow us to do so!
If you have domains you want to register, renew or transfer to us we recommend doing this before the price increase! This will be the third time Verisign has increased the .com/.net price since 2006, and it may happen again in 2011. We would therefore encourage multi-year renewals as this will provide insulation from registry price increases now and in the future.
If you have any questions about domain registrations or renewals please email our support team who will be happy to help!
Tags: .com, .net, Versign
Posted in Domain Registration, Sales and Billing | No Comments »
Published by Spiral Hosting on Monday 21st June 2010

Grab an Irish domain name this week for only €14.00 in the FINAL WEEK of our .ie domain promotion. This promotion must end on Friday 25 June 2010! This is the lowest price for .ie domain registration in Ireland/anywhere!
There’s no limit on the number of domains you can register at this price. You can place your domain order here. You don’t have to host your website with us, but we’d be delighted if you do!
If you host your site with us, you can have your .ie domain name for free. Simply sign up for a web hosting package and eligible domain names will automatically be discounted. Hosting packages start from €30/year.
Application process
The IE Domain Registry is a managed registry and therefore every .ie domain registration requires an application to be submitted. However, they have greatly relaxed the rules recently and the process is a lot less strict. We do most of the work for you!
If we need anything from you for your application, we’ll contact you once we receive your domain order. If there are any faxes or letters required, we will provide a draft letter for you to check, sign and send to us. We make it easy!
.ie domains names for businesses:
- .ie domain names provide your business or organisation with a unique Irish identity. People will identify your organisation as being Irish, or having a presence in Ireland.
- Greater security and more confidence – .ie domain registrations are manually checked, which is encouraging for consumers looking to do business with you.
- Achieve a higher search engine rating. Websites using .ie domain names are ranked higher by Google.ie for Irish searches.
- For businesses, you’ll need to provide your Irish/NI Company or Business number, and possibly a signed letter if you are registering a discretionary domain name or something completely random!.
.ie domain names for individuals:
- Registration of personal domains were introduced in 2007 and they are very popular. This has contributed to record registration levels for .ie domains.
- You cannot register just your first name, or just your surname, but you can choose from lots of different formats: JohnSmith.ie, John-Smith.ie, John-Paul-Smith.ie, JSmith.ie, PaulSmith.ie etc. (more info. [PDF])
- For individuals, you will simply need to provide a scan of your Irish/NI passport, driver’s license, birth certificate or a utility bill.
If you’ve any questions, please contact us!
To take advantage of this offer, simply check for your domain’s availability. Subject to our usual T&C’s. Offer ends 25th June 2010. All .ie domain applicants must provide the necessary documentation and the documentation must be accepted by the IE Domain Registry by Tuesday 29 June 2010 to avail of the promotional price. Domain applications pending after this date must pay normal price.
Tags: .IE, IEDR, Irish Domains
Posted in Domain Registration, Promotions | No Comments »
Published by Spiral Hosting on Wednesday 2nd June 2010
We are delighted to announce that Spiral Hosting Limited have become an IE Accredited Registrar. This means that Spiral Hosting are an official reseller of Irish .ie domain names with the IE Domain Registry. We previously registered all .IE domain names through our datacentre’s accreditation.
All .IE domain names purchased through Spiral Hosting were today part of a bulk transfer to our own IEDR accreditation (excluding those that have been newly registered since 10 May 2010 which will be part of a second bulk transfer in due course). The bulk transfer is managed by the IE Domain Registry and will not affect your domain name or website in any way. The renewal date, admin-contact, nameservers etc. associated with your domain name will all remain the same.
We hope that becoming an IE Accredited Registrar will give us access to lower .IE pricing and we can then pass the savings onto our customers. There will not be any downtime during the bulk transfer and you will continue to manage all .IE domains through your Spiral Hosting Client Area.
Tags: .IE, IEDR
Posted in Blog Piece, Domain Registration | 2 Comments »